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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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robert bibby

November 12, 2024

5  out of  5
rating by robert bibby
"Awesome insurance company to deal with , just switched my home and auto policy from liberty mutual to state farm and these guys were able to save me over 1,000$. Would recommend to anyone"
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Vanessa Halfhill

October 17, 2024

5  out of  5
rating by Vanessa Halfhill
"Shannon is so helpful, very knowledgeable about the policy options and makes the transition super easy."
We responded:
"Thank you Vanessa, Shannon is extremely knowledgeable about our policies and is a true asset to our Agency! We appreciate you trusting us with your insurance needs!"
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Denise Scott

October 7, 2024

5  out of  5
rating by Denise Scott
"Madison at State Farm was absolutely wonderful! She made my experience with purchasing a new vehicle so easy! Her follow up and follow through along with a personal, friendly attitude was amazing! I highly recommend!"
We responded:
"Thank you for the kind words about Madison! I’m glad she was able to help you with your vehicle insurance.!"
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Nate Spalding

October 1, 2024

5  out of  5
rating by Nate Spalding
"Madison helped me when most other insurance companies told me they weren’t able to. She crafted an insurance policy exactly to my needs, and I couldn’t be more happy."
We responded:
"That’s fantastic Nate! This is what we are here for. We aren’t just the cookie cutter give you the same coverage because you’ve always had it office. We want to know about you, and what your needs are. I’m glad Madison was able to get you an insurance policy that does that!"
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Tyler Neff

October 1, 2024

5  out of  5
rating by Tyler Neff
"Extremely knowledgeable and helpful. Would recommend their services to anyone"
We responded:
"Thanks Tyler! We have over 20 years of combine experience in the insurance industry with the full support of the biggest and best company in the United States! If we don’t know an answer we can get it!"
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Randy Blatt

September 29, 2024

5  out of  5
rating by Randy Blatt
"Tom and his team helped my family with our life insurance plans. They’re very knowledgeable and had many options available. We were able to get plans in place that met our budget, and overall it was a pretty easy process."
We responded:
"Thanks Randy! I’m glad we could help you and your family with your life insurance needs! "
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Blaine Lynn

September 27, 2024

1  out of  5
rating by Blaine Lynn
"Guy is a joke. I was switched to him after mine retired. First they had lied to me about my coverage. When switched to him. He never called me to introduce or go over my policies to make sure it was right. Had he done that. I wouldn't have lost 1000s in personal property. Since then I have emailed. Texted and called multiple times and no response to try sorting it out. I added a new vehicle. They gave me that quote. Everything was good. Then my monthly payment jumped over 100 a month. Again. Emailed. Texted. No response. Guy doesn't care about customers. Just your money. He's the reason I'm leaving state farm."
We responded:
"Hello Blaine, I’m sorry you’re having a hard time reaching us. We are unfamiliar with you or these issues, but please give us a call at 724-628-7460 and we will help you out the best we can!"
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Michael Moresea

September 26, 2024

5  out of  5
rating by Michael Moresea
"Madison was very helpful in finding me the best coverage possible for my cars & motorcycle. Highly recommend."
We responded:
"Thank you for the kind words about Madison! We’re glad she was able to help you with your cars and motorcycle coverage, please let us know if you need anything else!"
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Jennifer Brant

September 13, 2024

5  out of  5
rating by Jennifer Brant
"I had the same sf agent for 25 years. They always did right by me. When she retired and I got temp bumped, I didn't know what to expect. Lucky for me, Tom's office has exceeded my expectations. Everyone I have spoke with has been above and beyond. The follow ups, personal attention, and more have been amazing. Unfortunately i have had reason to utilize all of my policies in the last few years. Just yesterday I needed coverage for my 18 ur old. They took their time on phone with me to explore all options to get her the best deal available. She had coverage before we hung up. Thank you all for going above and beyond."
We responded:
"Thank you for the kind words Jennifer! We know that being moved around can be scary. We are the “new kids” on the block in regard to our tenure, and we know we have big shoes to fill. It’s one of the reasons we try so hard to give you the service you deserve. We don’t want to let our customers down, but we also don’t want to let the our previous Agents down either. They worked hard for you and we will continue to do the same!"
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Mya Klejka

September 12, 2024

5  out of  5
rating by Mya Klejka
"Extremely helpful, I highly recommend! Madison was so kind and knowledgeable."
We responded:
"Thanks Mya! Madison is a true insurance professional and we’re lucky to have her! I’m glad she was able to help you out! Please let us know if there’s anything else we can do for you!"
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Jamie Rearick

September 10, 2024

5  out of  5
rating by Jamie Rearick
"Very pleasant and easy to work with!!!! Thank you!!"
We responded:
"Thanks Jamie, we appreciate it!"
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Shirley Newill

September 3, 2024

5  out of  5
rating by Shirley Newill
"They are very nice to me"
We responded:
"Thanks Shirley! "
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Silk Stone

August 31, 2024

5  out of  5
rating by Silk Stone
"We recently switched to Tom Dickey's Statefarm insurance and I couldn't be happier with my decision. From the very start, their customer service was exceptional. The agents were knowledgeable, friendly, and took the time to explain all the details of my policy. They offered a variety of coverage options that perfectly suited my needs and budget. The claims process was incredibly smooth and efficient, with prompt responses and clear communication throughout. Highly recommend to anyone looking for reliable and comprehensive insurance coverage!""
We responded:
"Thank you for such kind words Silk! Getting you the best possible insurance coverage that meets your needs and budget is our goal. We pride ourselves on our customer service and we really do try our best to proved our customers the level of service you deserve! We really appreciate you taking the time to leave us a review, please let us know if there’s anything else we can do for you!"
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Jeffery Cline

August 31, 2024

5  out of  5
rating by Jeffery Cline
"Always provide very good friendly service and answer all my questions I may have definitely recommend them for an insurance provider."
We responded:
"Thank you for the kind words Jeff! We do our best to provide the level of service you deserve from an insurance company. We’re here for you anytime you need us! "
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Sheree Hollis

August 30, 2024

5  out of  5
rating by Sheree Hollis
"They are a great company! I recommend to ANYONE"
We responded:
"Thanks Sheree! We try our best! "
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moparman373

August 29, 2024

5  out of  5
rating by moparman373
"Lady was awesome super nice and explained coverages and such and set me up thanks again!"
We responded:
"Thank you! I believe you were talking to Shannon and she is the best! If you have any other questions please let us know!"
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Rich Grabiak

August 26, 2024

5  out of  5
rating by Rich Grabiak
"Tony was very professional and knowledgeable. Extremely helpful. Highly Recommend when calling Tom Dickey ask for no one else but Tony."
We responded:
"Thanks Rich! Tony is a true insurance professional, and we’re lucky to have him on our team!"
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Alivia White

August 19, 2024

5  out of  5
rating by Alivia White
"Always willing to work with me. Love the girls here!"
We responded:
"Thanks Alivia we appreciate the kind words about the girls! "
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Jim Weaver

August 16, 2024

5  out of  5
rating by Jim Weaver
"Quick and helpful service. Explained everything to me in a polite and respectful manor."
We responded:
"Thanks Jim! We do our best to provide the service you need when you need it! "
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Donnalee Miller

August 14, 2024

5  out of  5
rating by Donnalee Miller
"Through miscommunication with my husband our rental policy lapsed. When I realized it I quickly called State Farm. I spoke with Tony. He was understanding, polite and extremely professional. He assuage my fears and took care of the problem immediately. I highly recommend this office for all of your insurance needs."
We responded:
"Thank you Donna! Things happen, we get that, and we will always do our best to help any way we can. Tony is a true professional, and very knowledgeable. Thanks for trusting us with your insurance needs!"
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Victor Snyder

August 7, 2024

5  out of  5
rating by Victor Snyder
"We have been with State Farm home and auto insurance for the past six months after close to 20 years of insurance with another provider… Tom Dickey and State Farm have been an amazing experience from start to finish for our family!"
We responded:
"Thank you for giving our team a shot Victor. We understand that after 20 years it’s often easier to stick with the insurance company you know. We will do our best to make sure that you feel at home here for the next 20! "
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Chad Kupar

July 25, 2024

5  out of  5
rating by Chad Kupar
"I have worked with Tom Dickey and his team for a while now. In our time together they have proven to be versatile and very accessible. You can reach them by phone or text and I appreciate the competitive rates and multitudes of savings offered by the team! I 100 percent vouch for the kindness, knowledge and professionalism this group exudes."
We responded:
"Thank you for kind words Chad! Whether you like to do business in person, phone, text, or even by zoom we have the ability do business how you prefer and on your schedule! "
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Don Boley

July 8, 2024

5  out of  5
rating by Don Boley
"All is well at Tom Dickey, State Farm Agency."
We responded:
"My apologies Don, we’ll been in touch shortly!"
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Matthew Huff

July 2, 2024

5  out of  5
rating by Matthew Huff
"Mr.Dickey was very helpful with everything I needed when I went down to talk to him. I went down for life insurance, and he was able to explain it very well. I would highly recommend him!"
We responded:
"Thanks Matt! We do our best to make life insurance easy. Thanks for trusting us with your plan!"
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Robert Prinkey

June 4, 2024

5  out of  5
rating by Robert Prinkey
"I been with state farm for over 30 years they always go far beyond too help you with your insurance needs, The ladies and gentlemen that work there always ready to help with anything there the best, keep up the good work"
We responded:
"Thank you Robert! We’re here for your insurance needs, and do our best to help you in anyway possible!"