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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nathan Kubasky

September 15, 2023

5  out of  5 rating by Nathan Kubasky
"Shannon was awesome and helped me and my family get a great deal!"

Michael Shmigalsky

September 8, 2023

5  out of  5 rating by Michael Shmigalsky
"Excellent service and very helpful for answering all of my questions."

Kenneth Eutsey

September 4, 2023

5  out of  5 rating by Kenneth Eutsey
"Tom an his staff really shine in providing top rate customer service an satisfaction. Absolutely exceeding the standards ! ! !"

melvin payne

August 18, 2023

5  out of  5 rating by melvin payne
"Madison was very helpful and very pleasant to talk too"

Denise Papcun

August 15, 2023

5  out of  5 rating by Denise Papcun
"Madison is fabulous!! She saved me a considerable amount of money on two personal policies and one for a family member. I even have better insurance coverage now! Amazing service, dedication, and patience.... I highly recommend this agency. The best part - I had just casually come across their booth while I was enjoying the Fayette County Fair."

William Murphy

August 10, 2023

5  out of  5 rating by William Murphy
"Great people"

Deborah Hall

August 3, 2023

5  out of  5 rating by Deborah Hall
"I have state farm ins. on my car and home and I love it. One bill. Love it. The staff are so pleasant and know me by my first name. They are great!"

Crystal Milko

August 3, 2023

5  out of  5 rating by Crystal Milko
"Shannon is always pleasant and helpful. She goes above and beyond my expectations every time I call with my endless questions. Always follows through immediately after we get off the phone . If she says she is going to do something, you can 100% not have to worry she is on it. She makes having to call in so wonderful!"

Nathan Spalding

August 1, 2023

5  out of  5 rating by Nathan Spalding
"I’ve been looking for a specific insurance policy for a long time. It wasn’t until I talked to Maddison that I was finally able to be pointed in the right direction. Now I have all of my insurance policies through them and I couldn’t be happier!"

joe ramos

July 28, 2023

5  out of  5 rating by joe ramos
"I would like to acknowledge Shannon Branthoover, Office Manager, she is very professional and makes all the complicated information very understandable. I received a quote from her that is higher than I was paying but I feel like I’m in good hands with Shannon and don’t mind paying a little more for the security!! Thanks Shannon!! Your a great asset to the business!!"

Kasey hollis

July 7, 2023

5  out of  5 rating by Kasey hollis
"Great service"

Rosemary Koliscak

June 29, 2023

5  out of  5 rating by Rosemary Koliscak
"Tom Dickey and staff are very professional and knowledgeable. Would recommend highly."

Heather Sochko

May 1, 2023

5  out of  5 rating by Heather Sochko
"I found Tom Dickey’s local State Farm office when my children needed homeowners insurance, my daughter was with another State Farm agent and wasn’t really happy. So we sat down with Tom and she was thrilled to be treated so well. Soon after my son switched his auto policy to State Farm using Tom as his local agent. I knew as soon as I bought a house I was going to switch insurance carriers as well. Shannon has been amazing and I feel has went above and beyond in every interaction. They are highly professional, knowledgeable, and they take their time with you. It was a good decision on my part to switch to State Farm, it was the best decision to switch to Tom Dickey’s office. If you want to be treated well and have your insurance needs met, go with them and you won’t be sorry."

Elsie Thomas

April 21, 2023

5  out of  5 rating by Elsie Thomas
"This is a really good insurance company I never had insurance company that would help you whenever you are in your financial difficulties the lady from his office goes out of her way to help you and thank you for everything you do"

Lucas Bartholow

March 14, 2023

5  out of  5 rating by Lucas Bartholow
"Nice guy, very helpful."

Jeff Nicholson

March 8, 2023

5  out of  5 rating by Jeff Nicholson
"Tom and his team did a great job when I filed a claim for storm damage. He was able to pay my claim the same day my repair was done. Great job!"

Ben Strickler

March 1, 2023

5  out of  5 rating by Ben Strickler
"Amazing, friendly, efficient, and knowledgeable staff. I'm paying less with better coverage too. I'm extremely happy all around."

Ryan Jones

February 27, 2023

5  out of  5 rating by Ryan Jones
"Madison Kirshnerr did a fantastic job in making this process go smoothly. She was very responsive and knowledgeable. I have been very pleased so far!"

Bailey Johnson

February 7, 2023

5  out of  5 rating by Bailey Johnson
"Shannon was great! She helped me make an easy switch from Progressive to State Farm and save a ton of money! I would highly recommend this insurance place if you are looking for auto insurance!!"

Dan Weinheimer

February 2, 2023

5  out of  5 rating by Dan Weinheimer
"Tom is very knowledgeable and helped us save money on our auto insurance. He made the whole process easy and fast. Definitely recommend."

Samantha Mitchell

January 27, 2023

5  out of  5 rating by Samantha Mitchell
"I was very pleased to find Amy G so warm, friendly AND knowledgeable! She was able to provide me with great options and was willing to explain all of the details on the best policies for me and my family."

Tina Newman

January 27, 2023

5  out of  5 rating by Tina Newman
"Amy G. Is wonderful to work with. She put together an Auto policy that worked for me. Thank you again Amy!"

Jessica George

January 23, 2023

5  out of  5 rating by Jessica George
"I requested information about life insurance, and Amy was very helpful. She was very informative and knowledgeable about the policy. Her cheerful attitude made it easy to talk to her and the conversation went smoothly. I will request information from Amy again for any future policies!"

Alex Fox

January 23, 2023

5  out of  5 rating by Alex Fox
"Amy George is truly wonderful and very patient. Called to get auto and home insurance quotes. She answered all my questions, saved me a lot and provided more coverage than my current insurance. I highly recommend speaking with her!"

Mercedes Betler

January 23, 2023

5  out of  5 rating by Mercedes Betler
"Amy George was wonderful to work with. She is incredibly kind and knowledgeable. She made something that can be daunting a very easy task and listened to my concerns and answered all of my questions. I recommend Amy to anyone I know needing home or auto coverage."