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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ricky mcnair

June 23, 2025

5  out of  5
rating by ricky mcnair
"Extremely helpful, anytime I call with a question they help explain it so I can understand and always answer or return my calls, they are very professional and am very happy with their service."
We responded:
"Thanks Ricky! It’s why we are here, we know insurance isn’t exactly at the top of your mind at all times like it is for us. But when those times do arise, we’re here to help you make informed decisions! We appreciate the kind words, and thanks for trusting us with your business."
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Samantha Etling

June 16, 2025

5  out of  5
rating by Samantha Etling
"Great company very professional and friendly. Always able to help when needed. I definitely would recommend them as an insurance company."
We responded:
"Thank you Samantha! We appreciate the kind words and you trusting us with your insurance plan! "
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Jody M.

June 4, 2025

5  out of  5
rating by Jody M.
"Reasonable rates and professional service. Responds to request for quotes in timely manner."
We responded:
"Thank you Jody! We do our best to offer a competitive price for the policy that meets your needs! Will we be the cheapest you can find? No, but we’re not designed to be. We’re here to offer a better standard of service for when you need us most. We appreciate you trusting us with your insurance plan!"
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Linda Cowan

May 28, 2025

5  out of  5
rating by Linda Cowan
"Tony is the best- my Mother has so much more peace of mind now. He took all the time and was very patient. A wonderful asset to the Tom Dickey branch! Thanks, Tony!"
We responded:
"Thank you Linda! Tony is a true insurance professional, knowledgeable, kind, and caring. I’m glad he was able to help your mother with her insurance plan! Please let us know if there’s anything else we can help you with! "
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Rianna Elatrache

May 6, 2025

5  out of  5
rating by Rianna Elatrache
"Great insurance company to work with- I definitely received the best prices and my agent, Madison, was wonderful to work with. She ensured I had the best deal with everything I wanted on my policy and was extremely polite, respectful, and made sure I had the right coverage. She’s extremely knowledgeable about her job and answered all my questions and got it done quick! 10/10 recommend!!"
We responded:
"Thanks Rianna, Madison is a true insurance professional! Taking time to ensure our customers understand their options and tailoring a policy that meets your needs is the name of the game. We also understand your time is valuable and we do our best to cover as much as we can in the timeframe you have. We know it can overwhelming sometimes but thank you for trusting us with your insurance plans! "
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Bruce Kern

April 29, 2025

5  out of  5
rating by Bruce Kern
"Great service, super friendly and knowledgeable!!"
We responded:
"Thank you for kind words Bruce!"
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Deborah Hall

April 4, 2025

5  out of  5
rating by Deborah Hall
"I have state farm ins. on my car and home and I love it. One bill. Love it. The staff are so pleasant and know me by my first name. They are great!"
We responded:
"Thanks Deborah! Bundle your car and home insurance and save! We do our best to get to know all of our customers! We believe it’s the only way we can make sure we are protecting what’s most important to you!"
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Eric

March 2, 2025

5  out of  5
rating by Eric
"Very helpful, friendly, and knowledgeable."
We responded:
"Thanks Eric! We appreciate the kind words!"
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Hydee Donaldson

February 27, 2025

5  out of  5
rating by Hydee Donaldson
"Shannon was very helpful and explained everything to me perfectly."
We responded:
"Thank you Hydee, Shannon is great at taking the time to make sure you understand your policy! We appreciate your business!"
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T C

February 15, 2025

5  out of  5
rating by T C
"I'm very pleased and comfortable with all my insurance needs, Shannon is a wonderful agent, and she is very informative and professional, Thank you Shannon for helping me with my insurance needs, God Bless ."
We responded:
"Thank you for the kind words about our office and Shannon! She is the definition of an insurance professional. She’s really great at working with our customers at their pace and making sure they understand their insurance policies!"
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Zach Snyder

February 13, 2025

5  out of  5
rating by Zach Snyder
"Very helpful customer service. No automated answering service and no one put me on hold. Friendly and helpful."
We responded:
"Thank you Zach! No robots here, when you call us, during business hours of course, you’re going to talk to myself or my staff. We’re all local, and the best part is, you can also walk into our office and meet in person if you like!"
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Lori Nudo

February 10, 2025

5  out of  5
rating by Lori Nudo
"Very helpful and kind"
We responded:
"Thank you Lori!"
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Anthony Angelo

February 6, 2025

5  out of  5
rating by Anthony Angelo
"Very nice & helpful"
We responded:
"Thanks Anthony!"
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Keith Frankenfield

February 5, 2025

5  out of  5
rating by Keith Frankenfield
"Great service again! Had card fraud and forgot to call but Shannon called me asking if everything was OK. Very nice and professional plus going that extra step to make sure I'm good."
We responded:
"Wow thank you for the kind words Keith. We do our best to treat our customers the way we would like to be treated! We’re local, and we’re here to help!"
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Megan Kane

January 17, 2025

5  out of  5
rating by Megan Kane
"I transferred to this location when my local agent retired. Customer service has been fantastic. Madison and Tony were very helpful when I needed to update my policy!"
We responded:
"Thank you Megan, customer service is why we are here! We know it can be frustrating with other companies being passed off to different people. The best part of having us as your local agent is you’re going to talk to the same people any time you need us! We appreciate the kind words and your business!"
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Jesse Cornish

January 7, 2025

5  out of  5
rating by Jesse Cornish
"Shannon was an amazeing help.. couldn’t of asked for a easier process"
We responded:
"Thanks Jesse, Shannon is the best! We know that changing insurance companies often can be a hassle. We do our best to make that processes as easy for you as possible!"
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Earle Teagarden

December 26, 2024

5  out of  5
rating by Earle Teagarden
"Always friendly, patient, and informative."
We responded:
"Thank you Earle! We know that talking about insurance isn’t the highlight of your day, but we do try our best to make the experience as pleasant as possible!"
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Jeffery Cline

December 2, 2024

5  out of  5
rating by Jeffery Cline
"Always provide very good friendly service and answer all my questions I may have definitely recommend them for an insurance provider."
We responded:
"Thank you for the kind words Jeff! We do our best to provide the level of service you deserve from an insurance company. We’re here for you anytime you need us! "
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Alexis

November 25, 2024

5  out of  5
rating by Alexis
"Very helpful and quick response. Able to get coverage in a few minutes"
We responded:
"Thank you Alexis! Glad we were able to help you with your coverage!"
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robert bibby

November 12, 2024

5  out of  5
rating by robert bibby
"Awesome insurance company to deal with , just switched my home and auto policy from liberty mutual to state farm and these guys were able to save me over 1,000$. Would recommend to anyone"
We responded:
"Thanks Robert! That’s fantastic we were able to save you over $1,000 on your home and auto insurance! Just in time for the holidays too no less! We appreciate you trusting us with your plans and please let us know if you need anything else, we’re always here to help!"
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Vanessa Halfhill

October 17, 2024

5  out of  5
rating by Vanessa Halfhill
"Shannon is so helpful, very knowledgeable about the policy options and makes the transition super easy."
We responded:
"Thank you Vanessa, Shannon is extremely knowledgeable about our policies and is a true asset to our Agency! We appreciate you trusting us with your insurance needs!"
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Denise Scott

October 7, 2024

5  out of  5
rating by Denise Scott
"Madison at State Farm was absolutely wonderful! She made my experience with purchasing a new vehicle so easy! Her follow up and follow through along with a personal, friendly attitude was amazing! I highly recommend!"
We responded:
"Thank you for the kind words about Madison! I’m glad she was able to help you with your vehicle insurance.!"
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Nate Spalding

October 1, 2024

5  out of  5
rating by Nate Spalding
"Madison helped me when most other insurance companies told me they weren’t able to. She crafted an insurance policy exactly to my needs, and I couldn’t be more happy."
We responded:
"That’s fantastic Nate! This is what we are here for. We aren’t just the cookie cutter give you the same coverage because you’ve always had it office. We want to know about you, and what your needs are. I’m glad Madison was able to get you an insurance policy that does that!"
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Tyler Neff

October 1, 2024

5  out of  5
rating by Tyler Neff
"Extremely knowledgeable and helpful. Would recommend their services to anyone"
We responded:
"Thanks Tyler! We have over 20 years of combine experience in the insurance industry with the full support of the biggest and best company in the United States! If we don’t know an answer we can get it!"
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Randy Blatt

September 29, 2024

5  out of  5
rating by Randy Blatt
"Tom and his team helped my family with our life insurance plans. They’re very knowledgeable and had many options available. We were able to get plans in place that met our budget, and overall it was a pretty easy process."
We responded:
"Thanks Randy! I’m glad we could help you and your family with your life insurance needs! "