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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of George Guseman

George Guseman

August 1, 2025

5  out of  5
rating by George Guseman
"Tom is personable, honest, and always proactive with finding his customers the best pricing!! Best in the Valley!!"
We responded:
"Thank you George! Honest pricing is what we strive for here, and sometimes we will lose business because of it! We don't play the game where we try to cut your bill in half to get you in the door and then at your first renewal jack it right back up. It's not right. We're here to provide the best service in the industry with products to match. We appreciate you trusting us!"
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Ryan O'Mahony

July 31, 2025

5  out of  5
rating by Ryan O'Mahony
"Tom Dickey is the best insurance agent I’ve every worked with. Professional, passionate and personable. Doesn’t get much better!"
We responded:
"Thank you Ryan! We are passionate about what we do. Helping people and protecting the things that are important to them is why we are here! "
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Robert Workman

July 31, 2025

5  out of  5
rating by Robert Workman
"Great guy, great service"
We responded:
"Thank you Robert, we are a service first office!"
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Beaux Delattre

July 31, 2025

5  out of  5
rating by Beaux Delattre
"Tom helped my family so much with a claim for our car. He went above and beyond what he was supposed to. Thank you so much Tom"
We responded:
"Claims are never fun, but we will always do our best to make sure they are handled as quickly and efficiently as possible. We appreciate your patience and letting us help you through it!"
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Gerard Uhrinek

July 31, 2025

5  out of  5
rating by Gerard Uhrinek
"Tom did a great job answering all my questions and saving me money in the end!"
We responded:
"Thanks Gerard, we're here to answer questions! In fact, with 3 little ones at home I feel like that's how I spend 90% of my time! And as I tell my kids, no question is a dumb question. We don't expect you to understand everything, that's out job. So when something comes up or if you don't understand, never been afraid to ask! Saving money is never a bad thing either! "
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Joel Fox

July 31, 2025

5  out of  5
rating by Joel Fox
"Was very nice and helpful saving me money on my car insurance"
We responded:
"Thanks Joel, that's great we were able to save you some money on your car insurance! Thank you for trusting us with your business!"
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N W

July 30, 2025

1  out of  5
rating by N W
"Tommy pickles could run it better"
We responded:
"You provided false information on your online application. Your license according to Penn Dot has been suspended within the last 36 month. If you had answered that question truthfully you’d have known up front that State Farm would not accept you. But you lied and now are upset you got caught. You can be upset with us sir but unfortunately the only person you can blame for the situation you are in is the person in the mirror. "
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ricky mcnair

June 23, 2025

5  out of  5
rating by ricky mcnair
"Extremely helpful, anytime I call with a question they help explain it so I can understand and always answer or return my calls, they are very professional and am very happy with their service."
We responded:
"Thanks Ricky! It’s why we are here, we know insurance isn’t exactly at the top of your mind at all times like it is for us. But when those times do arise, we’re here to help you make informed decisions! We appreciate the kind words, and thanks for trusting us with your business."
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Samantha Etling

June 16, 2025

5  out of  5
rating by Samantha Etling
"Great company very professional and friendly. Always able to help when needed. I definitely would recommend them as an insurance company."
We responded:
"Thank you Samantha! We appreciate the kind words and you trusting us with your insurance plan! "
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Jody M.

June 4, 2025

5  out of  5
rating by Jody M.
"Reasonable rates and professional service. Responds to request for quotes in timely manner."
We responded:
"Thank you Jody! We do our best to offer a competitive price for the policy that meets your needs! Will we be the cheapest you can find? No, but we’re not designed to be. We’re here to offer a better standard of service for when you need us most. We appreciate you trusting us with your insurance plan!"
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Linda Cowan

May 28, 2025

5  out of  5
rating by Linda Cowan
"Tony is the best- my Mother has so much more peace of mind now. He took all the time and was very patient. A wonderful asset to the Tom Dickey branch! Thanks, Tony!"
We responded:
"Thank you Linda! Tony is a true insurance professional, knowledgeable, kind, and caring. I’m glad he was able to help your mother with her insurance plan! Please let us know if there’s anything else we can help you with! "
Profile photo of Rianna Elatrache

Rianna Elatrache

May 6, 2025

5  out of  5
rating by Rianna Elatrache
"Great insurance company to work with- I definitely received the best prices and my agent, Madison, was wonderful to work with. She ensured I had the best deal with everything I wanted on my policy and was extremely polite, respectful, and made sure I had the right coverage. She’s extremely knowledgeable about her job and answered all my questions and got it done quick! 10/10 recommend!!"
We responded:
"Thanks Rianna, Madison is a true insurance professional! Taking time to ensure our customers understand their options and tailoring a policy that meets your needs is the name of the game. We also understand your time is valuable and we do our best to cover as much as we can in the timeframe you have. We know it can overwhelming sometimes but thank you for trusting us with your insurance plans! "
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Bruce Kern

April 29, 2025

5  out of  5
rating by Bruce Kern
"Great service, super friendly and knowledgeable!!"
We responded:
"Thank you for kind words Bruce!"
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Deborah Hall

April 4, 2025

5  out of  5
rating by Deborah Hall
"I have state farm ins. on my car and home and I love it. One bill. Love it. The staff are so pleasant and know me by my first name. They are great!"
We responded:
"Thanks Deborah! Bundle your car and home insurance and save! We do our best to get to know all of our customers! We believe it’s the only way we can make sure we are protecting what’s most important to you!"
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Eric

March 2, 2025

5  out of  5
rating by Eric
"Very helpful, friendly, and knowledgeable."
We responded:
"Thanks Eric! We appreciate the kind words!"
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Hydee Donaldson

February 27, 2025

5  out of  5
rating by Hydee Donaldson
"Shannon was very helpful and explained everything to me perfectly."
We responded:
"Thank you Hydee, Shannon is great at taking the time to make sure you understand your policy! We appreciate your business!"
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T C

February 15, 2025

5  out of  5
rating by T C
"I'm very pleased and comfortable with all my insurance needs, Shannon is a wonderful agent, and she is very informative and professional, Thank you Shannon for helping me with my insurance needs, God Bless ."
We responded:
"Thank you for the kind words about our office and Shannon! She is the definition of an insurance professional. She’s really great at working with our customers at their pace and making sure they understand their insurance policies!"
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Zach Snyder

February 13, 2025

5  out of  5
rating by Zach Snyder
"Very helpful customer service. No automated answering service and no one put me on hold. Friendly and helpful."
We responded:
"Thank you Zach! No robots here, when you call us, during business hours of course, you’re going to talk to myself or my staff. We’re all local, and the best part is, you can also walk into our office and meet in person if you like!"
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Lori Nudo

February 10, 2025

5  out of  5
rating by Lori Nudo
"Very helpful and kind"
We responded:
"Thank you Lori!"
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Anthony Angelo

February 6, 2025

5  out of  5
rating by Anthony Angelo
"Very nice & helpful"
We responded:
"Thanks Anthony!"
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Keith Frankenfield

February 5, 2025

5  out of  5
rating by Keith Frankenfield
"Great service again! Had card fraud and forgot to call but Shannon called me asking if everything was OK. Very nice and professional plus going that extra step to make sure I'm good."
We responded:
"Wow thank you for the kind words Keith. We do our best to treat our customers the way we would like to be treated! We’re local, and we’re here to help!"
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Megan Kane

January 17, 2025

5  out of  5
rating by Megan Kane
"I transferred to this location when my local agent retired. Customer service has been fantastic. Madison and Tony were very helpful when I needed to update my policy!"
We responded:
"Thank you Megan, customer service is why we are here! We know it can be frustrating with other companies being passed off to different people. The best part of having us as your local agent is you’re going to talk to the same people any time you need us! We appreciate the kind words and your business!"
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Jesse Cornish

January 7, 2025

5  out of  5
rating by Jesse Cornish
"Shannon was an amazeing help.. couldn’t of asked for a easier process"
We responded:
"Thanks Jesse, Shannon is the best! We know that changing insurance companies often can be a hassle. We do our best to make that processes as easy for you as possible!"
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Earle Teagarden

December 26, 2024

5  out of  5
rating by Earle Teagarden
"Always friendly, patient, and informative."
We responded:
"Thank you Earle! We know that talking about insurance isn’t the highlight of your day, but we do try our best to make the experience as pleasant as possible!"
Profile photo of Jeffery Cline

Jeffery Cline

December 2, 2024

5  out of  5
rating by Jeffery Cline
"Always provide very good friendly service and answer all my questions I may have definitely recommend them for an insurance provider."
We responded:
"Thank you for the kind words Jeff! We do our best to provide the level of service you deserve from an insurance company. We’re here for you anytime you need us! "